Shipping policy

Effective Date: 12-30-2023

Thank you for choosing Native Aliens for your shopping needs. Please read our Shipping Policy carefully to understand the terms and conditions regarding the shipment of your order.

1. Processing Time:

  • Orders are processed and shipped within 3-5 business days (excluding weekends and holidays) from the date the order is placed.
  • Orders with expedited shipping options may be prioritized for faster processing.

2. Shipping Methods:

  • We offer various shipping methods, including standard and expedited options. The available shipping methods will be displayed at the checkout.
  • Please note that the estimated delivery times provided are after the order has been shipped.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of the items in your order and the selected shipping method. The total shipping cost will be displayed at the checkout before you complete your purchase.

4. Shipping Destinations:

  • We currently ship to the United states. If your country is not listed, please contact us for further assistance.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

6. Customs and Import Duties:

  • International orders may be subject to customs and import duties, taxes, and fees imposed by the destination country. The recipient of the shipment is responsible for these charges.

7. Delivery Delays:

  • While we make every effort to deliver your order within the estimated timeframe, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.

8. Address Accuracy:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer.

9. Lost or Stolen Packages:

  • Native Aliens is not responsible for lost or stolen packages. Please ensure that someone is available to receive the package or that the delivery location is secure.

10. Returns Due to Failed Delivery Attempts: - If the courier is unable to deliver the package after multiple attempts and the package is returned to us, additional shipping fees may apply to reship the order.

11. Contact Information: - If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at dexterfreemancs@gmail.com.

Note: This Shipping Policy is subject to change without notice. Please review this policy periodically for any updates.

Thank you for choosing native Aliens. We appreciate your business!